Adams Supplements reserves the right not to consider orders for which erroneous data has been given, or there are doubts about their provenance and correctness.
Parcels sent and not picked up within 10 days from the post office or express courier's office will be automatically returned by the post office/courier (as the case may be). In this case, you will have to pay to our account the amounts corresponding to the round-trip transport and the storage fees in the event that you want us to send you the package again. Otherwise, we are obliged to withdraw your right as a Customer of our store and/or limit the payment options for subsequent orders. If the order is paid in advance by card or bank transfer, the shipping costs will be deducted from the returned amount.
According to the emergency Ordinance no. 34/2014 regarding the legal regime of distance contracts "The consumer has the right to notify the merchant in writing that he renounces the purchase, without penalties and without citing a reason, within 14 working days of receiving the product". The notification will be given, signed and sent by the Customer by courier or post to the address: Targu Mures, str. Hunedoara 31, or by email to contact@vitamix.ro. In the situation mentioned above, the Customer will return, within 14 days from the confirmation of receipt of the notification by Adams Supplements, the purchased products in the original packaging, without showing any signs of damage or wear. Shipping costs will be borne by the Customer.
Products must be returned in their original packaging. By opening the individual packaging in which the ordered products were delivered, it means that you agree with these terms of use and that the products are the ones you ordered and meet your requirements. Vitamix.ro undertakes to return to the Customer the sums collected for the returned products, within a maximum of 14 days from the date of termination of the contract by the Customer.
Contract withdrawal form (the return form is only a model and is not mandatory).
Considering that some products sold by Adams Supplements are products that are exempt from the right of withdrawal, according to art. 16 of OG 34/2014, because they are perishable products and cannot be returned for reasons of health protection or for reasons of hygiene, if the Customer orders food products, he is no longer entitled to a return except in the conditions where, after unsealing the package, you will find other products in the package than the ordered ones.
In all cases, the return costs are borne by the Customer, except for the cases in which:
Any conflict arising between Vitamix.ro and the Clients is tried to be resolved amicably by agreement between the two parties. If this is not possible, the Romanian legal provisions in this field will be applied, and the resolution of conflicts is the competence of the Romanian courts.
If any of the above clauses is found to be void or invalid, regardless of the cause, this clause will not affect the validity of the other clauses. At the time of purchase and placing the order, the Customer accepts without objection the conditions and terms of use, their value being the same as a valid concluded contract.
Customer Support
sales@adamssupplements.com